General terms of sales

The company CAMPANUNA Sàrl (below SELLER) is entered in the commercial register under number RCS Annecy TGI 482 625 456. Mailing address is: CAMPANUNA c / o Fonderie PACCARD, Route des Saintiers, 74320 SEVRIER and e-mail address is: [email protected]

Any order under a product appearing in the online store site (below WEBSITE VENDOR) requires consultation and prior acceptance of these terms and conditions of sale. The click of the confirmation of the order implies full acceptance of these. The click value of "digital signature"

These general conditions are intended to define the rights and obligations of the parties as part of the online sale of goods offered by the seller to the consumer.
Order confirmation
The contractual information will be confirmed via e-mail to the address specified by the customer in the order form.
Proof of transaction
The records stored in computer systems company SELLER under reasonable conditions of safety are considered proof of communications, orders and payments between the parties.

The filing of purchase orders and invoices is made on a reliable and durable can be produced as evidence.
Product information
Every effort has been made to ensure the accuracy of information presented on the site: SELLER or its suppliers are not responsible for the consequences, however, incidental, special damages arising from electronic transmission or the accuracy of information provided even if the seller has become aware of the possibility of such damages. The names and product brands and manufacturers are used only for identification purposes. The photos, descriptions and prices are not contractual.
Validity duration of the offer and of the price of it
Our prices are valid for the day.
Modality of delivery
The products are delivered to the address given by the customer on the order form and only on geographic areas we serve.

All products leave our Foundry in perfect condition. The customer must notify the carrier (or factor) the slightest trace of impact (Holes, traces of crushing etc. ..) on the parcel, and where appropriate to refuse the package. A new product will then be returned without additionnal cost.

The exchange of any product declared a posteriori, damaged during transport, without any reservation has been issued on receipt of the package can not be supported.

As with any expedition, it is possible the parcel could be delayed or that the product could be lost. In this case, we contact the carrier to start an investigation. Every effort is made, as long as necessary, to find this package. If necessary the merchant will be reimbursed by the carrier and deliver a new package identical to its costs.

We are not responsible for the longer delivery times because of carrier, including any loss products, bad weather or strikes.
Delivery problems due to the carrier
Any anomaly concerning the delivery (damage, missing product compared to the delivery order, damaged package, broken product ...) must be indicated on the delivery form of handwritten''reserves'', accompanied by the signature of client.

The consumer must confirm this problem by sending the carrier within two (2) working days from the date of delivery by mail with return receipt stating such claims.

The consumer must send a copy of this letter to the address of the seller. Without this, we do not proceed to exchange.
Delivery errors
The consumer must make to the SELLER, the day of delivery or later than the first business day after delivery, any claim of error of delivery and / or non-conformity of goods in kind or in quality compared to entries on the order form.

Beyond this period, all claims will be rejected.
The formulation of this claim with the SELLER may be made to the address of the seller.

The consumer must make to the SELLER, the day of delivery or later than the first business day after delivery, any claim of error of delivery and / or non-conformity of goods in kind or in quality compared to entries on the order form.

Beyond this period, all claims will be rejected.
The formulation of this claim with the SELLER may be made to the address of the seller.

Any claim not made ​​in the rules defined above and within the time limits could not be taken into account and will release the Seller from any responsibility towards the consumer.

In case of error of delivery or exchange any product for exchange or refund will be returned to the SELLER as a whole and in its original packaging in perfect condition to the address of the seller.

To be accepted, any return will be reported and have the consent of the SELLER, which if agreed will ship the package to the right place.

Shipping costs are the responsibility of the SELLER, except where it appears that the product does not match the original declaration made by the consumer in a good way back.
Product warranty
The provisions hereof may not deprive the consumer of the legal guarantee which requires the seller to guarantee against the consequences of latent defects of the thing sold.

The consumer is expressly informed that the SELLER is not the manufacturer of the products presented in the SITE SELLER and the SELLER assumes no liability for defective products.

Therefore, in case of damage to a person or property by product defect, only the responsibility of the manufacturer of it could be sought by the consumer, based on information on the packaging of the product.

The warranty period is one year (one year). Excluded from this warranty, all products modified or repaired by the customer or any other entity that providers selected by the SELLER.

The guarantee may be extended as provided in store and on the website under the heading workshop.
Right of withdrawal
The right of withdrawal applies only to natural persons.

In accordance with Articles L. 120-20, the consumer has a period of seven (7) calendar days to return, at its expense, the products do not suit him. This period starts from the date of receipt of the consumer's order. All returns will be reported in advance with the customer service of the SELLER. The product should be returned to the address of the seller.

Sensitive products (such as DVDs, CDs, software) should not have been unsealed so that the consumer can exercise the right of withdrawal.

Only products returned will be together, in their original packaging complete and intact and in perfect condition for resale. Any product that has been damaged or whose original packaging has been damaged, will not be refunded, returned or exchanged. This right of withdrawal is without penalty, except for shipping and returns. Assuming the right of withdrawal, the consumer has the option of requesting either a refund of amounts paid, or exchange the product. In the case of an exchange, the return will be at the expense of the consumer.

In case of exercising the right of withdrawal, the SELLER will make every effort to reimburse the consumer within thirty days.
Use rights
The use of trademarks on the site is strictly prohibited
Force majeure
Neither party will have failed in its contractual obligations, to the extent that their execution is delayed, hindered or prevented by a fortuitous event of force majeure. Will be considered a force majeure any compelling facts or circumstances, outside parties, unpredictable, inevitable, beyond the control of the parties and which can not be prevented by them, despite all efforts reasonably possible.

The party affected by such circumstances shall notify the other within ten working days after the date on which it becomes aware.

Both parties will then, within three months, unless unable due to force majeure, to examine the impact of the event and agree the conditions under which the contract will be continued.
If the case of force majeure lasts longer than a period of one month, these terms may be terminated by the aggrieved party.

Explicitly, are considered as force majeure or unforeseeable circumstances beyond those usually retained by the jurisprudence of courts and the French courts: the blocking of transportation, earthquake, fire, storm, flood, lightning, stop telecommunication networks or difficulties specific to telecommunication networks to external customers.
No partial validation
If one or more provisions of these terms are held to be validated or declared as such under any law, regulation or following a final decision of a competent jurisdiction, the remaining provisions will remain in full force and scope.
No waiver
The failure of either party not to claim a breach by the other party to any of the obligations set under the general conditions of sale can not be interpreted in the future as a claim the obligation in question.
Applicable law
These general conditions are subject to French law. This is for the fund rules as to the rules of form.

In case of dispute or claim, the consumer should first contact the seller for an amicable solution.
Protection of personal data
All the data you entrust to us are able to process your orders.
Under Law No. 78-17 of 6 January 1978 relating to data, files and freedom, you have to the SELLER the right to correct, review, correct and delete data you have provided. This right can also be done online.
All orders placed through the SITE SELLER won the support of the customer, without any restriction, conditions of sale of the SELLER.

When selling to a corporation, any disputes concerning the sale (price, CGV, product,...) will be subject to French law before the Court of Commerce headquarters of the VENDOR.